We accept exchanges only within seven (7) days of receiving your purchased product. All items must be in it's original condition; unwashed and unused.
Exchanges will incur a 15% restocking fee in addition to reutrn sipping and new shipping fees if applicable. We do not pay return shipping.
Ella's Beauty Mart reseverses the right to deny any exchange.
How long is the shipping process?
- Shipping is 2-3 business days from the day of ordering.
*** Business days are considered Monday through Friday; excluding national holidays.***
When will my order be shipped?
- Shipments may vary, however most orders will be shipped within 2-3 business days from the day the order was placed.
***Should an order not be shipped within this timeframe, the cusomter will be contacted via phone and email.***
When will I receive my tracking information for product ordered?
-Tracking information (numbers) will be provided to the customer within 2-3 business days.
Is Express Shpping available?
Yes we offer express shipping. Before placing your order, please contact us via phone at 404-484-5418 or via email at firstname.lastname@example.org